In the process of placing an order, our customer support team may ask you to give your name, e-mail and phone number to ease our mutual communication. Also you have a right to check on our website and stay 100% anonymous as well.
The information you provide us with may be used in the following ways:
• For creating your personal area and account with our company
(It is easier for us to satisfy your needs when you have an account with our company)
• For continuous improvements on our website
(When you leave a feedback about our services, it is always taken into consideration and the corresponding actions are taken)
• For service improvements
(We will be able to provide you with the highest quality service you deserve in case we have obtained all the necessary information from you)
• For processing transactions
(Your information that you provide us with will not be resent, exchanged, or sold to any of the third parties not under any circumstances, without your consent. Your information will be used for sending/uploading the completed orders for you only)
• To be able to contact you
(Our support team may give you a call or send you an email in case you have placed an order or free inquiry with our company. It is very important and sometimes even necessary for us to contact you in certain cases in order to avoid misunderstandings)Information security
We ensure you that all the information that is provided by you is secured by our system and it is 100% safe.
Our company has specially designed and protected server, where this information is kept. Credit, private and general information about the customer is gone through Secure Socket Layer (SSL) system. Then the information goes through database of our Payment gateway providers, where only authorized personnel can access this information.
All kind of provided information is not going to be saved/kept on our servers (whether it is billing, personal, private, general or other information.).Cookies Usage
Cookie are files that can be sent by a service provider to your computer (in case of your agreement only) and it will be saved on the hard drive, which enable the company’s website to distinguish and recognize some info that you apply and the browser you are using.
The usage of cookie files is necessary for understanding your needs and desires. These files can be used only in case of your consent.Providing the information to the third parties
We ensure you, that your personal information is 100% safe and secure. This information is protected and cannot be revealed to any of the third parties. Authorized personnel and coworkers can have an access to our personal information. The information may be revealed only in cases of correspondence to law, protection of the rights of the company and to strengthen the policies of the company.
Only not personal information may be exposed in the following circumstances: surveys, promotion, analyzing etc.Online Children Privacy Protection Act Compliance
Kindly check our Terms and Conditions section in order to be aware of all your rights and responsibilities while using our services.Confirmation of agreement
Please, do not hesitate to contact us anytime 24/7 if you have any questions or issues. You may use the following contact information: